Clinic Policies

COVID Policies

Please Read CDC COVID GUIDELINES and MY CLINIC COVID GUIDELINES.

Insurance Policies

I am accepting health insurance from PREMERA and AETNA through my clinic until May 31, 2021. On June 1, 2021, I will no longer accept or file insurance through my clinic.

However, if you have OTHER INSURANCE, I am happy to provide you with a “super bill” that you can send in to your insurance company for reimbursement. Many insurance plans will cover a percentage of “out of network” claims – check with your insurance company to see how much they will reimburse.

-Please note that we will bill some insurance companies as a courtesy to you but that the ultimate financial obligation is yours and not that of your insurance company.

**Insurance will not cover the cost of herbs.

**I do not accept Apple Health/Molina or Medicare plans.

**Insurance will not cover missed appointments fees and you will be charged $60 for rescheduling or cancelling your appointment that was reserved for you without 24 hours notice.

If you have a Health Savings Account (HSA): Acupuncture treatment is allowable under all HSA’s. You will need to check with your specific HSA to find out if herbal medicine prescribed by a health professional is an allowable expense.

RATES (CASH, CHECK, OR CREDIT CARD):

New Patient Inquiry Consultation (15 minutes): Free

New Patient Initial Visit

Acupuncture & Chinese Medicine (90 minutes): $145

Transformational Healing + Mentoring (90 minutes): $145

Follow-up visits for Returning Patients:

Acupuncture & Chinese Medicine Visit (60 minutes): $100

Transformational Healing + Mentoring (90min): $145
Or (60 minutes): $100

Soul Retrieval (3-4 hours ): $555

*Holistic Pediatrics (60minute Inital + 30 minuted follow up): $145
*Holistic Pediatrics Follow-up Visit (30 minutes): $
50

*IF NEEDLES ARE AN ISSUE FOR YOU OR YOUR CHILD, CHINESE MEDICINE CAN STILL HELP! I OFFER ALTERNATIVE TREATMENTS TAILORED TO YOU AND/OR YOUR CHILD’S NEEDS AND MAY INCLUDE ONE OR MORE OF THE FOLLOWING: JAPANESE STYLE NON-INSERTIVE NEEDLING, MOXA, CUPPING, GUASHA, ACUPRESSURE/SHIATSU MASSAGE, JIN SHIN TARA,  AROMATHERAPY, EAR SEEDS, HERBAL AND DIETARY THERAPY, AND LIFESTYLE COUNSELING. MENTORSHIP AND/OR SHAMANIC MEDICINE ARE ALSO POWERFUL MODALITIES THAT CAN HELP YOU ON YOUR PATH TO GOOD HEALTH. PLEASE NOTE THIS TYPE OF TREATMENT IS NOT BILLABLE TO INSURANCE.

-I make available a sliding scale rate. Please call or email if you would like to discuss this option and/or to be placed on the waiting list.

-I offer payment plan options so that you can receive the treatment you need with the flexibility to pay over a period of time. Please call and we can discuss your individual situation.

Cancellation Policy
We ask that you provide Heart of the Forest Acupuncture with at least 24 hours notice if you need to reschedule or cancel an appointment. There is a $60 fee for missed appointments that will be added to your account. If you are too sick*, have sick family members, or if there is an emergency or inclement weather, don’t worry, there is no charge. During COVID times, this fee is waved if appointment cancellations are due to COVID.

Office Policies

I am available for communication primarily via phone and email. I do my best to return phone calls and emails within 24 hours. I am available for communication from Monday to Friday with active patients for quick questions that can be answered briefly by phone or by email. Medical issues are best managed by making an appointment and having an in-person consultation.

I do not practice emergency medicine. If you have an emergency, please call 911 or report to your local emergency room. If you have an urgent situation that you think does not require an emergency room visit, and you think acupuncture may be able to help, please call. We will do what we can for you, but if your situation worsens or if you do not hear back from us within a time-frame that is appropriate for your situation, please do not hesitate to call 911 or report to your local emergency room.

Patients who show inappropriate conduct, non- or late payment of fees, or safety concerns may be denied service.